Privacy Policy

When you use OpenCompare, we may collect the information you choose to provide, such as WhatsApp number, locality, city, apartment or society name, current ISP issue, budget, usage intent, and selected provider or plan context.

We also collect non-sensitive product usage information such as page viewed, CTA clicked, recommendation type, device type, source page, and campaign parameters. We do not send your name, phone number, or apartment details to analytics events.

OpenCompare uses available broadband plan data, provider information, city context, usage intent, budget, and transparent rule-based logic to create recommendation shortlists.

We do not claim apartment-level certainty unless that data is available. Availability, installation timing, support quality, and evening performance can vary by locality, society, and building.

If you continue on WhatsApp, we use your WhatsApp number and recommendation context to help with broadband recommendations, availability checks, installation questions, and provider shortlisting.

By continuing, you agree to be contacted on WhatsApp regarding broadband recommendations and availability. You can stop responding or ask us not to contact you again.

OpenCompare uses Google Tag Manager and a dataLayer-based event system to understand product usage and improve conversion flows.

Events may include recommendation_started, recommendation_generated, lead_modal_opened, lead_submitted, whatsapp_opened, provider_selected, unsupported_locality, and recommendation_failed. These events are designed to avoid sensitive personal data.

Lead details may be stored through our server-side lead API and connected Google Sheets workflow. Credentials and sheet access are not exposed to the browser.

Stored lead records may include timestamp, WhatsApp number, locality, city, apartment or society, usage context, budget, recommended providers, source page, device type, WhatsApp handoff status, and UTM fields.

You can ask us to correct or delete your submitted lead information. You can also ask us not to contact you again for broadband recommendation assistance.

For privacy requests, contact us at support@opencompare.com.

OpenCompare may use Google Sheets, Google Apps Script, Google Tag Manager, WhatsApp links, hosting providers, and analytics or advertising tools configured through GTM.

Outbound provider websites and WhatsApp are third-party services. Their own privacy practices apply when you continue outside OpenCompare.